Introduction
Welcome to The Perfume HQ, Ghana. By accessing or using our website, you agree to be bound by the following terms and conditions:
General Terms
a. You must be at least 18 years old or have permission from a legal guardian to use our website.
b. The information provided on our website is accurate to the best of our knowledge, but we do not guarantee its completeness or accuracy.
c. We reserve the right to modify or discontinue our website, services, or products at any time without prior notice.
Product Information
a. The images and descriptions of our products on our website are for informational purposes only and may not be an exact representation of the product.
b. We do our best to ensure that all product information, including prices, is accurate and up-to-date. However, we reserve the right to correct any errors or inaccuracies and to modify prices without prior notice.
c. All products sold on our website are intended for personal use only and not for resale.
Ordering and Payment
a. To place an order on our website, you must provide accurate and complete information.
b. All orders are subject to availability and confirmation of the order price.
c. We accept payment through our secure payment gateway using major credit and debit cards.
d. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
Shipping and Delivery
a. We offer shipping to Ghana and select international locations. Shipping times and costs may vary depending on your location.
b. We are not responsible for any customs or import duties that may be incurred on international orders.
c. Once your order has been shipped, we will provide you with a tracking number to monitor the status of your delivery.
d. We are not responsible for any delays or damages incurred during shipping and delivery.
Returns and Refunds
a. We accept returns and exchanges within 14 days of purchase for unused and unopened products.
b. All returns and exchanges are subject to approval and must be in their original packaging with all accessories included.
c. Shipping costs for returns and exchanges are the responsibility of the customer.
d. We do not offer refunds or exchanges for personalized or custom-made products.
Intellectual Property
a. The content and images on our website are the property of The Perfume HQ, Ghana and may not be used or reproduced without our written consent.
b. Any unauthorized use or reproduction of our intellectual property may result in legal action.
Privacy Policy
a. We collect personal information from you when you place an order on our website. This information is used solely for the purpose of processing your order and is kept confidential.
b. We do not sell, trade, or disclose your personal information to third parties without your consent, except as required by law.
c. By using our website, you consent to our collection and use of your personal information as described in our Privacy Policy.
Governing Law
a. These terms and conditions are governed by and construed in accordance with the laws of Ghana.
b. Any dispute arising from the use of our website, services, or products will be resolved by the courts of Ghana.
Thank you for choosing The Perfume HQ, Ghana. If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].